customer details

Rule Node Adds fields from Customer details to the message body or metadata.

There is Add selected details to the message metadata checkbox in the Node configuration. If this checkbox selected, existing fields will be added to the message metadata instead of message data.

Selected details are added into metadata with prefix: customer_. Outbound Message will contain configured details if they exist.

To access fetched details in other nodes you can use one of the following template:

  • metadata.customer_email

  • msg.customer_email

Following Message Originator types are allowed: Asset, Device, Entity View.

If unsupported Originator type found, an error is thrown.

If Originator does not have assigned Customer Entity Failure chain is used, otherwise Success chain.

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